CIP Members Forum Summary & Presentations

event

Following on from our CIP Members Forum, we would like to thank all of you who attended, with a special thanks to Andy Brown from Hamptons and Nilesh Dayalji from Skills for Care for presenting.

The event proved to be a popular and informative day for both clients and CIP, with our attendees feeding back that the event was:

– “A good opportunity to mix with other Ciphr users
– “Great to see the upcoming products
– “Very useful, with a good flow to the day

For everyone who was unable to attend, we’ve uploaded the presentations shown on the day below.

Presentation 1: Changes to the Service Desk (Ben Gammons, Service Desk Manager)

At the event, Ben discussed on-going changes within the CIP Service Desk, including recent team introductions, a new online client portal for managing support calls and plans to extend support hours.

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Presentation 2: Managed Services (Grant Taylor, Head of Managed Services)

Grant covered the services available to clients through CIP, including a background of managed services, the benefits and options offered.

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Presentation 3: Product Roadmap (Simon Brown, Product & Partner Manager)

Simon Brown gave an overview of the CIP product roadmap, covering the factors that influence CIP’s product-related decisions and what’s going on in the CIP construction team in the near future.

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If you have any questions relating to the content, please don’t hestitate to get in touch with your Account Manager on 01628 814 060 or email [email protected]