It’s All About People Data for Walsall Housing


Leading Housing Association Opts for CIPHR for core HR System

Walsall Housing Group (whg), one of the largest and most successful providers of high quality housing in the West Midlands, opts for CIPHR+ for core HR System and moves from on-premise to SaaS delivery of HR systems.

The phased approach taken by whg sees the core HR systems implemented along with Notifications for improved workflow.  CIPHR Decisions adds real-time management reports and HR statistics, followed by employee self service facilities with CIPHR Net.

Dawn Pilbeam, Systems Analyst at whg, says, “We were keen that the HR team took a leading role in the decision process so that the chosen system had their commitment and buy-in from the start.  The general look and feel of CIPHR is good, the screens are intuitive and, with deeper scrutiny, we found that the report writing facilities are great.”

Ms Pilbeam adds, “We anticipate big time-savings from CIPHR and the reduction in paper usage will be huge.  Early indications are very positive and we expect that the future implementation of CIPHR Net will take us to yet another dimension in functionality and efficiency.”

About Walsall Housing Group

Owning and managing around 19,000 properties across Walsall, whg provides affordable, good quality homes and community-based services to the local community.  This makes whg a significant employer in the region which, in turn, places sizeable and growing demands on the HR team and its processes.