All posts in CIP Client News

Recent Client Wins

wins

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CIP Customer Satisfaction Survey 2011

survey

How are we doing? Good? Bad? Somewhere in the middle?

Visit our Customer Satisfaction Survey & give us your thoughts now!

At Computers In Personnel (CIP), we’re keen to understand and respond to your feedback. Please take a few moments to complete our 2011 Customer Satisfaction Survey; the responses you provide will help us to address any issues that you may have, as well as to better target our products and services to meet your evolving needs.

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Mobile Device Compatibility

iphone

Access our interactive Ciphr Net mobile device demo and give us your feedback!

We’ve prepared a short interactive demonstration, accessible via a web browser, that allows you to view some of our proposed designs for using Ciphr Net via a mobile device – in this instance an iPhone 4. Please view the demo and let us know what you think!

CIP Members Forum : London, May 20th

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Guest speakers at this event will include:

Andrew Brown, HR Manager (Hamptons International) – Andy will discuss how Hamptons achieved their business goals and measured success against their initial criteria.

Nilesh Dayalji, IT Project Manager (Skills for Care) – Nilesh will explain how CIP Managed Services fully supported Skills for Care through radical business change.

Other featured speakers at the CIP Members Forum:

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New Client! Chi-X Europe

Chi-X Europe operates the largest pan-European equity multilateral trading facility (MTF). Launched in March 2007, seven months ahead of MiFID (Markets in Financial Instruments Directive) and eighteen months ahead of other MTFs, Chi-X Europe has been helping the international trading community improve their execution.

The Chi-X HR team is responsible for the support of all personnel, recruitment and training activities. Chi-X were utilising a multitude of excel spreadsheets and manual files to provide support and administration to the HR process.

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Service Desk Hours – Friday 14th January

During 4.00pm and 5:30pm on Friday 14th January there will be reduced cover on the Service Desk. This is to allow attendance to our new year Company meeting.

We apologise for any inconvenience caused.

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New Client! Hamptons International

Hamptons International employs approximately 800 staff across 70 sites. Hamptons were utilising a variety of solutions to provide support and administration to the HR process, but with no integration between the systems.

The key issues affecting the business are:

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The CIP Helpdesk is Changing!

The CIP Helpdesk is changing!

The successful introduction of CIP Outsourcing, an excellent new service that allows us to deliver a wide range of on-demand HR services to you, has led to the evolution of our Helpdesk into a Service Desk.

As part of this change, we’ve created a new mission statement that reinforces our focus on you, our Clients -

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New Online Support Articles Now Live!

With 8 new ‘How do I’s’ created, we now have 115 live articles.

These articles will help you resolve some errors that you may encounter, improve your report writing skills and help you manage your system:

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CIP Service Packages

Computers In Personnel Support Packages are made up of the most frequently requested services. Grouped together at a hugely discounted package price, our Support Packages offer Support Scheme Members greater flexibility to deliver a superior service to their own organisation.

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