It’s All About People Data for Walsall Housing


Leading Housing Association Opts for CIPHR for core HR System

Walsall Housing Group (whg), one of the largest and most successful providers of high quality housing in the West Midlands, opts for CIPHR+ for core HR System and moves from on-premise to SaaS delivery of HR systems. Continue reading →

Saving for the Future? You will be!


From October this year major UK pension reforms will significantly impact employers’ HR, payroll, pensions and finance functions through more than just extra pension costs. Addressing the requirements of Auto-Enrolment could prove costly and resource intensive, but organisations should make changes to their systems and processes now to prepare for the inevitable. Continue reading →

Are you earning CIPHR Reward Points?


Double Points for Customer Referrals during July and August 2012!

The CIPHR Client Reward Scheme is running a special promotion for the months of July and August 2012. For every Customer Referral that you make (resulting in a meeting) we will award you a mouth-watering 500 Reward Points. If that referral leads to CIPHR business then we will thank you with a further 1,500 points to spend on CIPHR Continue reading →

Real Time Information and HR Data

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Important changes are taking place in the payroll process that will affect HR data and processes.

From April 2013 HMRC will use Real Time Information (RTI) to improve the operation of the PAYE tax system and ensure that recipients of the new Universal Credit receive the right amount of benefits every month relative to their pay.  It will provide more accurate and up-to-date information on employees and pensioners, which can be a particular issue for those with multiple jobs, a mix of pension and employment income, or those who frequently change jobs.

Service Desk Online Portal


Our Service Desk is rolling out a new online support portal. Some customers have kindly helped us to implement the new system by testing it out.  The portal has issue logging built in so you can now submit issues online. We also have a live chat feature so even when you can’t talk, you can still communicate with us. If you’re looking for an issue that we’ve already answered for someone else, you can search the knowledge base to find the answer. This is part of our drive to provide the very best support possible to our users, delivering support in a number of ways to meet your particular needs and making our support quick and painless.

If you’d like raise support requests online right away, contact the Service Desk who will set up log in details for you.

Thank you to everyone who helped us to implement the new portal. We really hope you like it.


CIPHR Time Off In Lieu and Timesheets


We’re releasing two major new features to our software, the first being Time Off In Lieu and the second being Timesheets.

Time Off In Lieu (TOIL)

CIPHR TOIL gives managers, employees and HR the ability to actively track and monitor how much time off in lieu is outstanding at any particular time.  It allows users to request and use TOIL time in hours, enables managers/HR to verify these requests and it lets CIPHR People HR users remove hours from individuals’ TOIL balances.


This module is for employees to enter timesheets on a weekly basis and to provide a breakdown of their time spent against various activities.  It has been developed in collaboration with a number of existing and new clients.

Functionality will be extended to include:

  • Managing and assigning time to clients / projects
  • Capture and management of Flexitime
  • Capture and management of Flexi-Holiday

If you’d like to learn more about this new functionality and what it could mean to your organisation, get in touch and we’ll be happy to fill in any gaps.


How Can Video Help New Starter Belonging?

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New employees need a strong network of help to acclimatise to the changes, new knowledge and new culture around them. “Not fitting in” accounts for a huge number of new starters leaving and because new starters leaving is a huge cost. It’s worth paying attention to.

The cost of losing an employee in the first year is estimated to be at least three times salary – The Wynhurst Group

On one side, you could rely on the employees who have already settled in to support the new or, on the other, introduce the new starter to members across the business at all levels to gain a deeper understanding of the business. The difference between the two is time and money, but it is often worth it. Some companies who manage successful onboarding techniques choose to bring new employees together in an annual meeting along with key leaders of the company. Others arrange a meeting with the CEO early on to help bridge the gap.

While these are all excellent ways to combat losing new starters by helping them connect, there is an opportunity to do these things using video. By recording your CEO and key leaders, as well as employees around the business, new starters can gain a similar understanding of what the business is like at a lot less expense. Another advantage is that new employees can meet these people through video, before they’ve even set foot in the office. On top of using video to induct them, new starters can also be grouped, mentored or just encouraged to get familiar with employees around them. This isn’t an all out substitute for meeting people around the business, but it helps them connect to senior staff without losing time and because you only have to record it once, you can have access to lots of people rather than just one.

Benefits and Tax Compliance


The end of the tax year is rapidly approaching, and with that comes the need to start delivering information back to HMRC. One process that is often ignored until it is too late is that of reporting employee’s benefits in kind – the P11D. The completion of P11Ds is often a lengthy and complex chore, involving exporting data, manipulating spread-sheets, filling in forms and double checking data over and over. In many organisations it might also include a lot of printing, collating and stuffing of envelopes!

For tax reasons, HMRC needs to know if any employees are receiving expenses or benefits as well as pay over £8,500. You can find out how to meet the requirements on HMRC’s website here.

There is of course, an easier way. Our P11D Organiser is the most powerful and intelligent benefits and expenses package on the market. Powerful import routines can validate and import all your other benefit data, and then the P11D Organiser can do the rest. Benefit statements and P11Ds can be e-mailed direct to connected employees, significantly cutting down time and resource requirements, filing to HMRC is electronic, ensuring the whole process is fast and accurate, and everything is controlled through an icon-driven interface that makes the software intuitive and memorable.

If you’d like to find out more, contact us and we’d be happy to help.


The Three HR Software Trends Taking Off


The human resources, payroll and talent management market is worth $15 billion and it’s starting to change. Instead of these requirements being managed in-house with expensive infrastructure, companies are moving to cloud based options, Software as a Service is becoming more and more popular.

With this shift comes a more integrated outlook, instead of a disparate range of different systems designed to solve their own small issues, people are looking for a single solution. From managing recruitment to training management and workforce planning.

Thirdly, these offerings being served through the cloud mean that Ciphr can offer solutions without huge investment and with a modular product based solution that meets all the needs of the future whilst integrating current HR needs.

Every business that has employees and pays wages needs some sort of management solution, as that solution becomes more accessible and complete, the time for cloud, is now.


Social Media In Recruitment


We’re particularly interested in the future of recruitment and with the rapid growth and integration of social media in our lives we went in search of how others have been using it for thier own companies. Continue reading →