CIPHR Absence Manager

CIPHR Absence Manager
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With sickness and absenteeism costing British business millions of pounds each year, sickness and absence management is a serious issue for HR professionals and business-owners alike. In dealing with such issues as frequent short term absenteeism or malingering and long term absence, intervention is often required to resolve any underlying personal or medical issues. With HR departments and line management under increasing time pressures, there is often an overall lack of management information, reporting and coordination of absenteeism records and resultant action within many businesses. The need for a simple to use, cost-effective, generic absence management system is consequently overwhelming.

Manage Sickness Absence in the Workplace

CIPHR Absence Manager is an intelligent voice-based software solution that helps to record and manage employee absence information across a business. The system is accessed through a landline or mobile telephone by a company's employees who are asked to call a designated number at the start of any absence to inform their employers of the nature of their sickness and anticipated date of return to work. Employees are also prompted to call the same number to amend their period of absence if necessary, and upon returning to work to confirm the end of their period of absence.

Web-based Absence Monitoring Tool

The HR team can access the service via a standard web browser, across secure password-protected connections to set-up and administer their system. They can then, along with Line Managers, also access and download management reports, which summarise all call and absence data. The system can be developed in line with a company's standard sickness and absence reporting procedures to ensure familiarity and compliance. The application can also be configured by individual clients in accordance with their requirements to communicate in real time with specified departments and/or personnel, to ensure awareness of any problems as they develop, and trigger the appropriate "human" interventions. Data is available for all aspects of every employee interaction within the system and this is made available in a number of standard management reports, with the option for further bespoke reports as required.


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"We're already realising many benefits of the new system, not least of a greater level of visibility and reporting information. It's proving invaluable to our managers with the people management aspects of their role"
- Helen Archibald, HR Director